How do you handle customers asking for discounts?

How do you handle customer discounts?

6 Ways to Negotiate Discounts with Customers

  1. 1) Ask the prospect why price is an issue. …
  2. 2) Shift the conversation from price to value. …
  3. 3) Offer to provide additional services for the proposed price. …
  4. 4) Agree to a deal with different terms. …
  5. 6) Agree to a discount only if the customer gives something in return.

How do you politely decline a customer request for discount?

As for your discount request, I’m sorry to say that we don’t offer discounts. We believe that our service offers more value for your money and it will be unfair to our other customers if we make an exception. Let me know if I can send you the contract.

Is it rude to ask for a discount?

Yes, it is rude to ask anyone for a discount for anything unless there is a legitimate reason such as the job won’t be done on time, or there’s some other reason you shouldn’t have to pay the full amount.

THIS IS INTERESTING:  Can you use Woolworths staff discount at Dan Murphy's?

How do you politely ask for discount in email?

In a review of this, we would like to ask you for an additional 5% discount. With a better discount we are sure that we can increase our business volume even more – and that, we believe, is something beneficial to both of us. We hope to hear from you soon regarding this proposal.

How do I say no to customers in a positive way examples?

7 Tips on How to Say No to Customers

  1. Ask for clarification. When customers are vague about why they’re upset (“Your update looks terrible. …
  2. Explain what’s going to happen next. …
  3. Be honest. …
  4. Reframe the “no” using positive language. …
  5. Make the customer feel heard. …
  6. Offer alternatives. …
  7. Explain the reasoning behind the current design.

How do you say no professionally?

Use these examples to politely say “no” to your employer and coworkers:

  1. “Unfortunately, I have too much to do today. …
  2. “I’m flattered by your offer, but no thank you.”
  3. “That sounds fun, but I have a lot going on at home.”
  4. “I’m not comfortable doing that task. …
  5. “Now isn’t a good time for me.

How do you say no to customers in a positive way?

8 Ways to Say No to Customers with Examples

  1. Say “No” without actually saying “No” …
  2. Clarify things before you say “No” …
  3. Begin with empathy. …
  4. Explain things carefully. …
  5. Offer alternatives. …
  6. Listen to your customers. …
  7. Do your best to solve the issue. …
  8. Follow up.

How do you politely ask for a lower price?

Phrases to use when negotiating a lower price

  1. Phrases to use as a buyer… …
  2. Phrase 1 “How Much!” …
  3. Phrase 2 “XYZ are doing it for £50” …
  4. Phrase 3 “I’m sorry but you’ll have to do better than that” …
  5. Phrase 4 “I can’t take that to my boss!” …
  6. Phrase 5 “If you can get the price to X I think I can sell that to my boss/wife/husband”
THIS IS INTERESTING:  How do I get student discount on oyster?

How do you ask for price reduction?

6 Steps to Follow When Writing a Price Negotiation Letter

  1. Have a positive, polite & professional tone throughout the letter.
  2. Praise the Vendor.
  3. Explain your Position.
  4. Ask for an Odd Number Discount.
  5. Let the supplier Know what would happen if he will not negotiate on price.

How do you write a special offer?

You can use different techniques to get people to convert on a limited-time special offer:

  1. The Hurry-Up Limited Offer.
  2. The While-Supplies-Last Offer.
  3. The One-Time Offer.
  4. Draw Attention to New Experiences.
  5. Define Your Offer Dates.
  6. Use a Benefit-Based Call to Action.
  7. Keep Your Offer Simple and Brief.
  8. Be Honest.

How do you write a discount message?

How to Write a Discount Offer for Limited Time Only?

  1. Make sure customers are aware that sales are time-limited.
  2. Write an attention-grabbing headline mentioning the occasion/ saving percentage/ special gifts/ timeframe.
  3. Highlight the deadline with bright coloring, bold text, or any other special effects.

How do you say price is negotiable?

How to respond to a customer’s price negotiation request

  1. Share the lowest terms you can offer and add variables. …
  2. Examine why they want to negotiate and actively listen. …
  3. Focus on the simplest issue first. …
  4. Trade discounts for concessions. …
  5. Convince them of the value of your product. …
  6. Negotiate as long as possible.